MolecuLight Inc. is a Medical device company in Toronto, specializing in point-of-care diagnostic imaging, developing a handheld optical imaging platform. MolecuLight’s first product is an imaging system with primary applications in bacterial imaging for wound care, cancer imaging and preclinical animal model analysis.
Under general direction from the Applications Team Leader, Marketing, and reporting to the Vice President of Sales, the Applications Specialist role is to provide applications support for existing and new products of MolecuLight. The Applications Specialist will provide support in the areas of sales demonstrations, customer education, customer training and applications development support. The Specialist may resolve customer satisfaction issues as assigned and responds to suggestions for improvements and enhancements. The Specialist may work with engineering to test and provide feedback on new product developments. The position will require travel 50 -70 percent .
Key Accountabilities and Responsibilities
The position reports directly to the Vice President of Sales.
Internally, the Applications Specialist shall promote positive and effective working relationships and work cooperatively to achieve assigned goals. This includes interaction with Regional Sales Managers to manage customer expectations and facilitate the sale of systems. Externally the Applications Specialist shall work closely with customers, end users, and luminaries to support the development, sales, support and training of MolecuLight products.
The above information on this job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
The position is based in East Coast USA. Access to major airport strongly recommended.